Hello again,

Here is a discussion that explains how to integrate it using a service like Twilio:

https://www.outsystems.com/forums/discussion/92195/how-to-send-sms-from-application-outsystems/

There is also a YouTube tutorial that can help:

https://www.youtube.com/watch?v=EpCfJ2u9aaQ

Once integrated, you can implement it in your code using something like a process with an automatic activity that sends the SMS to a specific user.

Hello, 

You can also have a look on a component available, used for sending SMS

https://www.outsystems.com/forge/component-overview/610/twilio-connector

Thanks 

Anees

Hi @Rajkamal Singh Jhala ,

Please find the below steps as example:

1. Pick an SMS provider and get credentials

   • Choose a provider (Twilio, ClickSend, D7, etc.). Create an account and note the credentials you need (API key or username+password, and a sender number or sender ID).

2. Decide where you’ll trigger the SMS

   • Examples: from a server action when a user registers, from a scheduled process/timer, or after a form is submitted.

3. Add a REST integration in Service Studio

   • In Service Studio, open Integrations > REST.

   • Add a new REST API and point it to the provider’s send-message endpoint (you can add the base URL for the provider). For Twilio the message endpoint is a POST to the Messages resource (the exact URL includes your account SID).

   • Configure authentication: basic auth for Twilio (Account SID + Auth Token) or an API key header for other providers.

4. Define the method and inputs

   • Add a POST method. Set request type to application/x-www-form-urlencoded or JSON depending on provider.

   • Expose variables for the phone number and message text in the method input so you can call it from your server actions.

5. Map the request and expected response

   • Map request fields (for Twilio: To, From, Body). For providers using JSON, build a JSON body.

   • Add response structure (success, message ID, error fields) so you can read status and message ID after the call.

6. Create a Server Action that calls the REST method

   • Create a server action that accepts parameters (PhoneNumber, MessageText).

   • Inside it, call the REST method and handle its response. Return success/failure to the caller.

7. Call your Server Action from the place you need it

   • Example: on form submit, call the server action to send the confirmation SMS. In processes, call it from an automatic activity.

8. Add error handling and logging

   • If the REST call fails, log provider response and show a friendly message or retry. Consider retry logic for transient failures.

9. Test end-to-end

   • Use real numbers to test. Check the provider console for sent messages and inspect returned message IDs.

10. Production considerations

• Ensure phone numbers are in E.164 format (+countrycode...).

• Implement opt-in/opt-out handling and comply with local regulations.

• Monitor costs and delivery rates; set up alerts for failures.

I hope this will give you an high level idea.

regards,

Manish Jawla

Hi Rajkamal,

OutSystems doesn’t send SMS natively you integrate with an external SMS provider via REST API

Popular ones that work smoothly with OutSystems:

    •    Twilio (most common)

    •    MSG91

    •    TextLocal

    •    AWS SNS

And then you need to :-

Create a REST Integration

    1.    Go to Logic → Integrations → REST

    2.    Click Consume REST API

 Add Basic Authentication

    •    Username: AccountSID

    •    Password: AuthToken

Configure REST Input Parameters

Add Input Parameters:

    •    To (Text)

    •    From (Text) → Twilio phone number

    •    Body (Text)

Call REST from Server Action

Create a Server Action like:

Inside it:

    •    Call the REST method

    •    Map inputs:

    •    To → +91XXXXXXXXXX

    •    From → Twilio number

    •    Body → your SMS text

Regards,

Hardik khare

hi @Rajkamal Singh Jhala  use the https://www.outsystems.com/forge/component-overview/610/twilio-connector-o11 forge componet or , YOu sais that you are a beginner then use a REST API services like msg91

Hi @Rajkamal Singh Jhala ,

I there plugins available for mobile for send sms 

Regards

Shradha Rawlani