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[Html2PdfConverter] Problem generating PDF from HTML, URLs:
html2pdfconverter
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Forge asset by Guilherme Pereira
Application Type
Traditional Web
Platform Version
11.16.0 (Build 35766)

Hello everyone, 
We are facing a problem in generating  PDF from html in our OutSystems platform The problem is occurring on both by timer or while accessing the application on the fly.

Issue start date : Feb 9th 1:00 AM.

Issue reproducible : yes, it can be reproduced .

How often does it occur? it occurs frequently in all the modules.

Who is experiencing it? all the end-users and we have scheduled timers which send batch converts HtmlTo PDF and delivers  to the parties .

Where is it happenning? It is happening in all the modules which are using HtmlToPdfConverter.

Has anything changed recently (e.g. new app version deployed?)  Nothing related to HtmlToPDf converter, but there was a deployment on production.

This is the actual error logging in service center.

Stack

Problem generating PDF from HTML, URLs:

  ssHtmlToPdfConverter.RssExtensionHtmlConvertToPdf.MssInternal_GeneratePDF(HeContext heContext, String inParamExecutablePath, String inParamURL, String inParamProxy, String inParamOtherArgs, Boolean inParamLowPriority, Int32 inParamTimeout, Byte[]& outParamPDFBinary, String& outParamMessageErrorOutput, String& outParamMessageOutput)at ssHtmlToPdfConverter.Actions.ActionGeneratePDF(HeContext heContext, String inParamURL, String inParamProxy, String inParamOtherArgs, Int32 inParamTimeout, Byte[]& outParamPDFBinary, String& outParamMessageOutput)at ss.RsseSpaceHtmlToPdfConverter.MssGeneratePDF(HeContext heContext, String inParamURL, String inParamProxy, String inParamOtherArgs, Int32 inParamTimeout, Byte[]& outParamPDFBinary, String& outParamMessageOutput)at ss.Actions.ActionGenerateApplicationPDF(HeContext heContext, Int32 inParamApplicationYear, Int32 inParamApplication, String inParamToken, Byte[]& outParamPDF, String& outParamMessageOutput)at 

ss.Actions.ActionGeneratePDFInTimerInner(HeContext heContext, Int32 inParam, Int32 inParamApplicationNumber, Int64 inParamElementId, Int32 inParamRegistrationFlag, Int32 inParamId, Int32 inParamCode, Boolean inParamByPassOutputMessage)


Thanks,
Aravindkumar A

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