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Cannot login to Service Studio, Service Center or Lifetime after password reset

I've updated my password in the OutSystems website, I am able to login to the OutSystems website, forum and Users. But I cannot login to my personal environment in Service Studio at all. I've reset my password twice, the second time through the Service Studio 'Forgot password', even though I've not forgotten it. 

My Lifetime doesn't login, my Service Studio doesn't login, my Service Center doesn't login. It says "Invalid username or password" in Lifetime and Service Center. In Service Studio it doesn't open the apps at all, I get no warning of wrong password in the Service Studio login screen but the environment doesn't connect. 

I restarted the browser, cleaned cache, restarted Service Studio, restarted the computer, nothing is working. It's been more than two hours. I REALLY need to access my personal environment, I cannot create a new account. 

2024-04-09 17-09-24
Elisa Amaral

Hello Rupesh Patil, 

Thank you for your help but all suggestions from both links haven't worked, I cannot create a new account because I have projects I need to access in this current account.  

2024-04-09 17-09-24
Elisa Amaral

After waiting for a few more hours the login worked. It seems to be a syncing problem as I didn't change the password again.

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