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DriveResQ

DriveResQ

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  • Field Services
  • Transportation & Logistics
  • Travel, Leisure, Entertainment
  • Business Services
Solution by Xebia
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Solution Overview

Traditional roadside assistance is slow, fragmented, and inefficient. Xebia’s solution, DriveResQ, built on the OutSystems low-code platform and integrated with Google Gemini AI, delivers fast, intelligent, and transparent recovery.

Key Features

Instant Mobile Help

  • Customers raise requests via app and GPS-enabled track real-time tracking end-to-end.

AI Powered Image Assessment

  • Upload photos for instant AI-based analysis of repair needs and cost estimates.

Seamless Technician Dispatch

  • Connects customers with the nearest available technician using GPS-enabled allocation.

Complete Transparency

  • Live tracking from ticket creation to job completion for peace of mind.

Integrated Payments

  • Secure, hassle-free in-app payments once service is delivered.

Smart Admin Controls

  • Role-based dashboards for admins to monitor technicians, assign tasks, and track operations.

Offline Mobile Support & Secure Architecture

  • Works in low-connectivity zones with RBAC, encrypted storage, and secure APIs.
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Key Benefits

Xebia’s solution, DriveResQ, built on the OutSystems low-code platform and integrated with Google Gemini AI, delivers fast, intelligent, and transparent recovery. Customers raise tickets with images and track status in real time, technicians receive GPS-based job allocation and payments, and admins manage tickets, assignments, and reports with ease. With automation, AI-powered damage assessment, and real-time connectivity, DriveResQ helps drivers get back on the road quickly while service providers run efficient operations.

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