Faced With Changing Legislation Challenges, VNG Changes to OutSystems

Government agency VNG’s legacy core system couldn’t keep up with quick-moving legislation.
To keep from falling behind, they chose OutSystems to modernize with low-code and transformed their security, business efficiency, and accuracy.

An Outdated Core System That Couldn’t Keep Up

Challenge - When their legacy core system no longer met modern security standards and couldn’t keep up with continuously changing legislation, Dutch municipalities agency Vereniging Nederlandse Gemeenten (VNG) needed to modernize. Ideally, the new system wouldn’t just be up to date, but would also boost business efficiency. Paper processes, dispersed information, and an inability for national registrations to exchange data were all slowing the organization down. And with a team of developers working in one location and business stakeholders in another, cooperation and speed were barriers to solving these issues.

An Updated System That’s Quick to React

Solution - VNG chose OutSystems Elite Partner Transfer Solutions to help them unify the team and replace the legacy system using the OutSystems low-code platform. Four developers completed the project in just 6 months, versus an estimated 2 years using traditional development methods. The web-based WOZ Datacenter (WDC) gives the organization the ability to respond faster to changing legislation by supporting the exchange of information between several nationwide registrations. Now government organizations can easily access data about special buildings, sports fields, schools, parking garages, and more so that municipalities nationwide can perform activities like estimations on town planning costs and taxations online. Around 1,500 registered users have access to the private part of the application, while many more visit the public pages.

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Reduced Costs, Reduced Errors, and Update-Ready Developers

Results - With the WDC in place enabling real-time insights on shared information, the organization is able to react to changing legislation. The new solution not only meets modern security standards but also reduces costs and errors associated with paper processes; it also greatly improved the user experience. This has led to more accurate taxations and less time-consuming tasks. In addition, in-house administrators are now trained as OutSystems developers, so they can make modifications to the system themselves, saving time and budget.

"The OutSystems platform gives us the opportunity to improve and develop our applications with our own employees. This saves a lot of time and money, and we are able to react quickly to changing legislation."

Arnold Kloeke, Senior Policy Officer, Team Finance