Fidelidade Launches AR App for Car Insurance
Luís Colaço, Head of Digital Channels at Fidelidade
Luís Gonçalves, Head of Analytics and Underwriting at ok! seguros
Raquel Abrantes, Head of Business Development at valantic LCS
Fidelidade is the largest insurance company in Portugal, with a market share of 30.7%. The company adopted OutSystems in 2008 as its go-to platform for digital transformation.
In its quest to simplify its customers' experience whenever they interact with Fidelidade Group, Fidelidade was looking to digitize the whole process of submitting a car insurance claim. With the support of valantic LCS, an OutSystems partner, Fidelidade launched AutoDigital. Using augmented reality and machine learning models, customers can now remotely assess their car's existing damages in less than five minutes using a smartphone.
Check out the video to learn more about how AutoDigital is disrupting the car insurance market. And to learn more about Fidelidade’s 15+ year-journey with OutSystems, check out the case study.
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