Build vs. Buy Proves the Right Strategy for Islandwide
Jorge’s first few weeks at Islandwide were a stock-taking exercise, to understand the scope of what the company had and what it needed. “Sadly, the legacy system was in pretty poor shape,” admits Jorge. “Developed in house, poorly documented, endlessly customized with patches to meet specific customer requirements, and running on an aging server, it was something of a monster.”
Jorge surveyed the market for an off-the-shelf logistics solution. “Islandwide doesn’t just operate on standard logistics processes. In this market, there are different business practices, like cash payment on delivery,” explains Jorge. “So, although an off-the-shelf logistics package came close, we decided that it would box us in. The freedom to innovate at pace was more important.”
Jorge knew from his experience at Banco Popular, that OutSystems would give Islandwide an agility boost. “Considering our small development team and the challenge in front of us, development speed was a crucial factor,” explains Jorge. “But, migrating to the cloud and knowing that our development would be visually-documented, and every aspect would have class-leading security were also important considerations.”
Meanwhile, Pedro took-up a customer reference call with the Mexican logistics giant, Estafeta, to learn about their experience of using OutSystems.
Islandwide engaged OutSystems Elite Partner C2S Consulting, which Jorge had worked with before. A short proof of concept assignment demonstrated many of the features Islandwide needed, including logistics notifications—ETA and delivery confirmation by text and email—an Android mobile app for delivery drivers, and a web app.
Islandwide now had the confidence that they were headed in the right direction. “The proof of concept was a real eye-opener for me,” says Pedro.