Forrester TEI Study: The Total Economic Impact™ of OutSystems

Independent Forrester TEI study finds 363% ROI with OutSystems and strong enterprise impact across business and IT from AI-driven development and agentic AI.

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Key findings from the Forrester TEI study

In the commissioned Forrester TEI study on OutSystems, Forrester interviewed six decision-makers who use OutSystems for delivering enterprise-ready apps and agents. The full TEI study reveals substantial business and IT gains, including:

  • 363% 3-year ROI and payback in under 6 months
  • 60% faster development, leading to $1.2M in development savings
  • $1.3M in legacy application costs avoided
  • Faster AI and agentic innovation, enabling rapid experimentation and delivery
  • Reduced risk and improved confidence, with consistent standards, secure delivery, and an enhanced developer experience

“OutSystems allows us to be on time. It allows us to delight the executive team. We’ve had several one-off projects that we delivered in about a week. [The executive team] were blown away.”

Software Development Manager, manufacturing

Why CIOs are getting a better return with OutSystems

Business leaders and CIOs today face growing pressure to deliver AI-powered digital solutions faster, with greater agility and responsiveness to change. Fragmented tooling, legacy systems, and inconsistent development practices amplify this challenge for organizations. OutSystems helps enterprises overcome these constraints by:

  • Enabling teams to build and scale custom applications and agents at unprecedented speed
  • Improving developer productivity and standardizing delivery
  • Strengthening alignment between business and IT
  • Accelerating innovation and time to value across the organization

“We’ve adopted AI agents and built a few use cases that have been eye-opening in areas like sales, marketing, and finance.”

Senior Manager, Applications Development, life sciences

What is the Forrester Total Economic Impact (TEI) study?

A Total Economic Impact (TEI) study is a methodology developed by Forrester Research to quantify the potential financial impact of a technology investment, helping organizations evaluate the true value and benefits of a solution. The Forrester TEI methodology examines the potential return on investment (ROI) enterprises may realize by deploying a new tool or solution, providing readers with a framework to evaluate the potential financial impact.

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