However, the old paper-based process was extremely labor-intensive. Inspectors needed to spend time in the office gathering required information for an inspection. The inspection process involved printed copies of construction estimates, notes, and photo logs. Then inspectors needed to spend more time compiling inspection reports that summarized their findings in the office.
Bill Wadlington, Senior Manager of Government Services at HORNE, knew there had to be a better digitally-enabled way to streamline this process.