Modernizing Insurance for the AI Era

Modernize claims without a costly core system replacement

demands are pushing insurers to modernize faster. Yet many carriers are still held back by legacy systems that slow innovation and add operational complexity.

In this Digital Insurance LEADERS episode, Michael Moeser, Senior Content Strategist at Digital Insurance, sits down with Craig St. Jean, Director of Outbound Product Management for BFSI Solutions at OutSystems, to explore how AI-enabled application platforms help insurers modernize claims operations without a full core system replacement. Drawing on real-world examples, Craig shares how leading insurers are streamlining claims, reducing technical debt and building more agile, resilient operations.

What you’ll learn:

• How to modernize claims workflows for faster, more accurate outcomes

• How to build AI governance that strengthens compliance and reduces risk

• How to connect legacy systems into a single, unified digital ecosystem

• How to empower business and IT teams to innovate faster together

• What separates AI experimentation from measurable, enterprise-wide value

As insurers move from AI experimentation to enterprise adoption, governance is becoming a competitive advantage. Register to watch the full conversation on demand.

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Event details

Premiered: Monday, August 31, 2026, 2:00 p.m. ET

Where: Online – exclusive to registrants, available on demand for three months after the premiere

Length: 45 minutes