Engineering Business Outcomes: The Shift to Agentic Systems
A global survey of 850+ executives reveals how to scale agentic AI—and why governance and operational readiness is a top priority.
A Playbook for Scaling Agentic Systems Safely
As agentic AI shifts from isolated pilots into mission-critical business workflows, enterprise leaders face a new operational stress test: bridging the gap between broad governance confidence and true operational readiness.
OutSystems and KPMG worked with CIO Dive to survey 858 executives across North America, Europe, Japan, India, and Australia on how they are deploying and governing agentic AI.
Download the research report to explore:
- Why 82% of executives feel confident in governance, yet only 26% feel very well prepared to resolve agent conflicts
- Key insights from Gonçalo Borrêga (SVP of Product at OutSystems) and Michael Harper (Managing Director at KPMG) on managing cumulative risk and tool sprawl
- The essential 4-part action framework for translating policy into repeatable, runtime operational control
- How vendor-neutral platforms allow organizations to switch LLMs, models, and architectures over time without vendor lock-in
Explore the regional summaries
- US and Canada: Centralization & Control - A strategic look at how U.S. and Canadian leaders are navigating rising AI costs, streamlining governance, and proving measurable business ROI.
- Europe: Reliability & Operational Risk - An analysis of how European markets are managing integration bottlenecks, vendor reliance, and strict compliance demands as agentic AI expands.
- Asia-Pacific: Global Leadership in Readiness - A deep dive into how APAC enterprises lead the globe in AI control frameworks, operational readiness, and productivity impact.