Rather than just modernize the front end, Colliers has improved the process with streamlined workflows, summaries, and dashboards that add transparency and efficiency for everyone.
Brokers and managers are able to use Our Deals from their mobile devices, giving them convenient access to deal information they require, including progress alerts, and required actions. At the time of writing, a native mobile app is about to be launched, which will give the added convenience of offline working.
Although Our Deals has been the strategic focus of the finance team, Colliers also found time to deliver six smaller applications. Some are point solutions, and others are satellite applications made possible now that deal information is in a central, easy to access database. These include:
- A commission calculation app that has eliminated complex, fragile spreadsheets. Now real-time calculations and integrations with finance and payroll systems have eliminated delays and opportunities for error. What used to take two days has reduced to 20 minutes.
- Another app has streamlined Colliers’ month-end close across 100 legal entities and 600 departments. Benefits include easier, faster closing, meaning less pressure, and overtime in the finance department each month.
Some of these apps started as experiments while the finance team was getting up-to-speed with OutSystems but have become business-critical solutions.
Commenting on her role, Sissi says, “I’m really enjoying my role as Product Owner. It’s so rewarding to see your ideas come to life, one two-week sprint after another. I’m very optimistic about what we’ll achieve in the future.”
According to Mihai, OutSystems is helping transform the relationship between departments at Colliers. “The success of the finance team is a ringing endorsement of our approach, which gets business units more invested in the development process. That’s fueling demand for similar projects across the business.”
Considering Colliers’ goal to provide the business greater agility, Mihai is equally enthusiastic. “One of the things I’m most pleased about is how we’ve enabled a test and learn approach because now, high-speed experiments are low-risk and affordable. Six of the new finance apps started this way, and each experiment is a step in our digital transformation journey.”