Can departments walk the tightrope between delivering on the promise and managing costs?
Everything “Digital” is now a standard feature. Yet, such new initiatives must compete for funding with legacy modernisations and keeping the lights on. Is it possible to modernise legacy AND build new Digital capabilities with current resources?
IT needs to enable more “Digital” AND IT needs to reduce costs. Let’s talk about how IT can do BOTH!
Join Domenic Dichiera, Senior Director of Business Systems, ACT Revenue Office, and hear how his department has gone digital, building new capabilities with his existing team. By embracing low-code, Domenic was able to transform inefficient back end processes to improve customer experience and enabling his staff to focus on higher-value activities.
Our industry-leading experts discuss a better way to achieve digital transformation and meet the needs of your organisation and the Australian and New Zealand Public.
Senior Director, Business Systems
ACT Revenue Office