A Quest For Standards and Simplicity
With customers and operations worldwide, integrated ICT service provider CITIC Telecom CPC found itself with a rapidly expanding application portfolio that grew more complicated every year.
“IT in a telco can be like trying to manage chaos on a daily basis,” says Daniel Kwong, Chief Information and Innovation Officer at CITIC Telecom CPC. With more than 100 homegrown apps and several core systems from Oracle, Microsoft, BMC, and more, Daniel and his team spent too much of their time “keeping the lights on,” with few resources left for innovation.
CPC needed a way to introduce standards across its whole software portfolio, including user experience, development languages, APIs, governance, and deployment methods.
Daniel’s search for a modern application development platform brought him to OutSystems, courtesy of the Gartner Magic Quadrant for Enterprise Low-Code Application Platforms. And Daniel quickly found that the OutSystems platform would help his team establish standards, simplify their app dev technology, and speed up innovation.
“We needed a platform that was secure, future-proof, cloud-native, and suitable for all kinds of deployment, including on-premises cloud,” says Daniel. “OutSystems provides all that alongside powerful development tools.”