Cofidis, a leading company in the indirect consumer credit market which provides personal loans over the phone, wanted to be able to change their website and systems quickly and efficiently. Their product offering requires regular changes to be made to the systems including the Cofidis website, in order to ensure they are aligned and provide the necessary support to the business.
Cofidis needed to have more control over its website and internal systems, particularly when it came to making changes to better align IT with business goals, with one of the biggest being to implement a “get-a-loan” process on their corporate Website for the European market.
It was important to have full online support to the "get-a-loan" process. Originally, they had a static website where customers and prospects were able to obtain information regarding the company and its products, like loan amounts, monthly payments and instructions on how to obtain loans, but prospects could not actually submit a loan request (proposal contract applications could be downloaded, but not submitted).
Cofidis was looking for an agile technology with the ability to constantly adapt the systems to meet new business requirements. The selected technology would be used to implement a new transactional website that would support the launch of a new European product offer.