One Mount Group transforms Vietnam's digital landscape with OutSystems

Challenge

Modernizing Consumption Habits with Technology Amid Vietnam's Developer Shortage

Founded in 2019, One Mount Group set out to transform traditional consumption habits in Vietnam, creating new pathways to enhance economic efficiency.

With Vietnam's most active digital platforms under its umbrella, One Mount Group needed a robust and dynamic internal workflow system to unify its diverse subsidiaries and entities, all working towards the shared goal of expanding consumer access to benefits and choices.

However, with a shrinking pool of developers, One Mount Group recognized that relying solely on tech talent to meet its business needs was unsustainable. The company had to explore solutions that maximized efficiency, enabling it to deliver products and services faster and with fewer resources.

Why One Mount Group chose OutSystems:

• Accelerate development and improve agility
• Deliver multiple-platform applications on mobile and desktop
• Address talent shortage by empowering learning from beginner to expert levels

Solution

Building Corporate Applications with Precision

Leveraging OutSystems, One Mount Group developed and deployed a suite of mobile and web-based internal apps, meticulously designed to support a wide range of functionalities across various departments.

The centerpiece of this suite is My One Mount (MOM), the company’s centralized mobile app that simplifies employee management with features like attendance, leave, payslips, and easy access to productivity tools.

User-specific applications are also crucial for One Mount Group in enhancing product and service quality by better supporting job functions across the organization. Collaborating with various departments, One Mount Group has strategically utilized OutSystems to build and integrate custom apps into its workflow, including a Human Resource Management System (HRMS), Contract Management System (CTMS), and Expense Management System (EMS).

Results

Elevating Customer Service by Boosting Team Productivity and Efficiency

Since adopting OutSystems, One Mount Group has witnessed nearly a 50% reduction in both development time and resources typically required for technical projects. This significant improvement has enabled the company to release employee-focused products faster, often within a month, and tailor these solutions to enhance productivity and streamline workflows based on user feedback.

For example, when the MOM app was first launched, it offered only basic features for employees, such as time tracking and leave requests. With OutSystems, the development team has since enhanced the platform by continuously building and integrating new features every two weeks based on user feedback. Today, the app has evolved into a comprehensive set of tools essential for managing the entire employee lifecycle within the company.

Looking ahead, One Mount Group intends to broaden its use of OutSystems alongside its development plans and those of its member companies. As the go-to platform for enterprise-level applications, the low-code platform will be instrumental in building and upgrading more enterprise and business operations systems.