Gartner Report | Top 10 Trends in PaaS and Platform Innovation, 2020
What should application and IT leaders consider when evaluating cloud-based technologies in today’s digital world? Access this report for Gartner’s recommendations.
Apps in the OAKAPPS portal include:
The OAKAPPS portal also provides all residents with access to services like public WiFi, Parks and Recreation registration, and OAK311 for reporting non-emergency issues.
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Results - In the first year, Oakland delivered an impressive eight apps, boosting the internal development team’s credibility and resulting in 14 new apps being added to the pipeline. Peterson estimates that by using OutSystems, the city has saved years of development time and close to $1 million, in part by bringing more projects in-house and by canceling expensive third-party subscription fees to support legacy apps.
Here are some of the other key business outcomes:
OAKAPPS gives residents modern access to city services and greater visibility into the services their tax dollars are supporting. By making these applications readily available to residents, the city is democratizing access to its services and technology. Adoption of the online services by residents is steadily rising, with about 1,100 users in the first few months and 10% of the population expected in the near future.
"We wanted to make a real impact. By using OutSystems, we are able to make our city’s services immediately available to all residents, especially to our underserved communities. That’s transformative."
In addition to resident-facing applications, the city has also developed a number of internal solutions that streamline processes and save budget. For instance, the Police HR Management application was developed in-house, saving 75% of the initial budget allotted.