Searching for a solution to enhance customer and employee experiences
Based in Belgium, Puratos is a global manufacturing company that supplies bakers, pastry chefs, chocolatiers, and large industrial customers with cutting-edge services and ingredients.
Founded in 1919 as a father-and-son operation, the company has evolved into a successful international business focused on creating exceptional customer and employee experiences while positively impacting society. Regarding the latter, the company is determined to achieve sustainable water usage, waste reduction and carbon neutrality by 2025.
This way, when Puratos creates innovative food solutions for companies that put health and well-being first, it is also helping customers, people, and the planet grow sustainably.
To achieve this vision, the company monitors consumer opinion in several regions and cultures of the world. This requires Puratos employees to look for ways to exchange information with customers and partners at the right time, as the right solution at the right time can make all the difference.
Therefore, a flexible and robust IT environment is non-negotiable, and nothing should prevent rapid response to market developments.
That’s why Puratos decided to look for a low-code development platform. After a careful evaluation, the company chose OutSystems high-performance low-code platform and ForTrevo as its implementation partner.