Insurance Agent Kit now available

The Insurance Agent Kit is now available, expanding the OutSystems Agentic Industry Solutions portfolio for insurance. It brings two governed agents that you can import, adapt, and integrate to support First Notice of Loss (FNOL) processing within your own claims platforms and workflows.

The agents ground themselves in your operational context: your products, policies, systems, and risk thresholds. They surface evidence-anchored insights while every FNOL assessment remains under your control.

What you get:

• Evidence-anchored coverage and fraud analysis. The Policy and Fraud Agent analyzes policy wording, claim facts, evidence, and risk signals to produce a single JSON decision-support packet: coverage determinations per loss item, deterministic deductible calculations, fraud scoring (0–100) with indicator audit trails, severity tiering (1–4), reserve ranges, anomaly detection, and bias checks—all anchored to specific evidence.
• Structured evidence from unstructured loss notices. The Document and Evidence Agent converts unstructured First Notice of Loss (FNOL) artifacts: vehicle photos, scanned documents, and voice transcripts, into one structured JSON Evidence Package. It classifies each artifact, extracts fields with calibrated confidence, assesses image quality, flags integrity concerns as observations (never verdicts), and evaluates completeness against your checklist.
• A ready-to-run showcase to explore both agents. The Insurance AI Agents Showcase is a companion app with dedicated pages for each agent, multimodal document upload, full parameter visibility, agent configuration controls, and pre-loaded demo data—so you can see how the agents work before integrating them into your own FNOL workflows.

The Insurance Agent Kit is available on the OutSystems Forge, with building blocks for creating insurance apps and agents on the OutSystems platform.