All three control towers are in production. However, in late 2022, the Golden Triangle program will launch a new end-to-end transport management system. This will combine the customer care and supply chain control towers to provide new levels of convenience and collaboration between Lineas, customers, and supply chain partners.
“Providing a frictionless customer experience is central to achieving modal shift,” explains Mark. “Convenience, reliability, and value for money will persuade more customers to shift freight transport from road to rail.”
Lineas, along with a coalition of European rail freight operators, has the ambition of doubling rail freight volume by 2030. Given the economic and environmental case, it’s vital that they succeed.