OutSystems Low-Code Solution Enhances Victoria Police Operational Efficiency

OutSystems, a global leader in high-performance low-code application development, has been selected by Victoria Police to revolutionise and streamline various operational processes within the law enforcement agency. This collaboration will focus on enhancing productivity and efficiency across the board, with particular focus on providing better digital resources for officers out in the field.

Victoria Police recognised the need to optimise numerous inefficient business processes and decided to search for a cutting-edge Business Process Management (BPM) platform, placing particular emphasis on the department’s electronic penalty infringement notice system (EPINS). OutSystems emerged as the standout choice following a rigorous selection process.

Commenting on the decision, Paul Arthur, Regional Vice President for Australia and New Zealand at OutSystems stated, "Our selection by Victoria Police is due to our comprehensive feature set which, during a hands-on developer enablement exercise, demonstrated the ease at which our platform can be adopted. New developers on the platform were able to swiftly solve all functionality test cases, showcasing its suitability for the Victoria Police requirements."

OutSystems provides a class-leading platform for efficient application development by leveraging visual development, pre-built code modules, and one-click publish. The platform enables developers of any skill level to build customised applications that automate and orchestrate unique cross-functional workflows, eliminating errors and repetitive tasks.

The objective of the partnership is to provide better tools for frontline members of the force, allowing them to better perform their roles out in the community. To that end, both OutSystems and the Police Department collaborated closely to integrate a platform that affords high flexibility, allowing the organisation to adapt to requirements as they evolve.

The selection of OutSystems enables Victoria Police to address a wide range of process and user experience use cases across both web and mobile platforms in a fraction of the time typically required by alternative development methods. OutSystems will work alongside multi-award-winning partner PhoenixDX to ensure the delivery of the first critical application, prioritising the highest level of security compliance.

“Delivering on the front line mobility needs for the sworn members is our top priority and an honour. We will deliver to Victoria Police a robust business process automation capability, ready to scale and to provide multiple outcomes for the front line,” said Pedro Carrilho, Founder and Managing Director of PhoenixDX.

By leveraging these industry-leading platform technology and agile implementation models, Victoria Police have the opportunity to significantly enhance innovation and user experience for thousands of members of the police force.

Peter Swart, Regional Director at OutSystems, said of the deployment, “This is a particularly rewarding account for us to engage with, as there is a very clear relationship between our technology, the important work being done by Victoria Police out in the community, and the actual community itself. We underwent a highly rigorous evaluation process and the OutSystems platform really stood up to the test and proved its flexibility, ease of use and general productivity.”