DB Results

Stop bill shock with SelfServe Portal! In today’s world, your customers expect more. They expect a customer experience that is not only simple, and works across any device, but one that is person and empowers them.

1/3 of all workplace injuries occur during the first 3 months on the job. How can this risk be reduced? CM Safe. Hear how Chandler Macleod partnered with DB Results to create their CM Safe App that allows real-time capture and recording of safety in

SelfServe™ Portal for Utilities is designed to give you everything you need to connect with your customers, from bill and usage history to payment and contact details, all in one place and available anytime from any device.

DB Results SelfServe Portal Tax enables Tax Collection government agencies to offer a self service portal to its taxpayer for payment of various tax types. Taxpayers can manage their transactions and enquiries through multiple digital channels.

Challenge: As their legacy Ordering System was being decommissioned, Manulife had to quickly migrate the System using OutSystems. Results: * Eliminated paper forms. * Modernised UI and improved UX. * Delivered in 3 months. * Self-serve offering streamlined the ordering, quotation and approval process for procuring office supplies to increase efficiency.

Challenge: The Total Product Sourcing system was a manual process lacking efficiency and was extremely time consuming. Results: * Delivered an end to end fully digitised system. * 600+ users from different teams collaborating on the platform. * On-going development, enhancement, releases and maintenance. * Triggered an uplift of OutSystems application.

Challenge: Build a cloud-based outplacement platform to support the career transition for 6,000 former staff to new jobs. Results: * Application built 5-11 times faster than traditional methods. Initial MVP release ready in 9 days. * Eliminated paper-based processes to build a fully integrated application to manage emails, calendars & online training.

Challenge: Provide a single portal integrating customer portfolios from across three separate lines of businesses. Results: * Users have increased from 2,500 to 13,000 over 18 months and the platform is used by major clients such as St George Bank. * Complex integration of backend systems. * Online chat functionalities.