Drakkar

Displaying 4 of 20 Projects in All Industries

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  Group Fee Schedule - Health Insurance Provider

  • Claims Management Software
  • Insurance

  3 Developers6 WeeksWeb Application2026

  Our customer required a modern, centralized interface to manage the fee schedules governing how insurance claims are priced — replacing a fragmented, K2-dependent process that lacked role-appropriate access controls and scalability across clients. What we delivered: - Centralized fee schedule management with search and filter - Role-based access for Claims Specialists, Contact Center Agents, and Supervisors - Scheduled activation support — new fee schedules can go live on a future date - Multi-tenant architecture with environment-specific connections via site properties - Integrated with Customer's Management Tool for centralized user and role administration Value delivered: - Eliminated dependency on K2 for fee schedule workflows - Gave operations teams self-serve visibility and control without IT involvement - Built to scale — new clients inherit the same platform without rebuilding - Consistent access model aligned to the broader claims application suite

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  Forms and Letters

  • Form Automation Software
  • Insurance

  3 Developers4 WeeksWeb Application2026

  Customer needed to replace a manual, K2-dependent process for distributing regulated forms and letters electronically to members and claimants — with no scalable way to manage updates or support future clients. What we delivered: - Automated form distribution integrated with UIPath workflows - Versioned form library with scheduled activation for regulatory updates - Admin-managed form catalog — no code changes required to add or retire forms - Multi-tenant architecture supporting distinct form sets and branding per client - Role-based access aligned to existing claims operations roles Value delivered: - Eliminated manual form handling and K2 dependency - Reduced administrative overhead for regulatory form updates - Platform ready to onboard new insurance clients without rebuilding - Consistent, auditable distribution tied to the claims workflow lifecycle

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  Claims Adjustment

  • Claims Management Software
  • Insurance

  5 Developers3 MonthsWeb Application2026

  Customer modernized its claims adjustment operations by replacing a legacy K2 workflow stack with a scalable OutSystems application. The solution preserves familiar user patterns while improving reliability, admin control, and day-to-day visibility into in-flight work. Key capabilities include role-based access, intelligent routing by claim type, workflow snoozing with automated re-queuing, multi-coverage claim handling, and tight UIPath + Azure AD integration. It adds structured error handling with notifications and persistent logging, plus an admin-only interface to monitor status, reroute items, and manage exceptions without database access. A multi-tenant database architecture enables onboarding additional clients with isolated configurations on a shared codebase. The program reduced end-of-life platform risk, improved operational efficiency, and increased autonomy for business and admin teams.

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  Contractor Hiring Portal

  • Scheduling Software
  • Government

  3 Developers6 WeeksWeb Application2025

  The RTH Portal automates contractor hiring for a Northern California County. This project consists of 2 key applications: - Hiring Portal – Designed for the County hiring managers and coordinators to manage the contractor hiring process efficiently. - Agency Portal – Built for staffing agencies to submit candidate resumes, manage interviews, and track hiring progress. We took a process that was done manually over email, and built a portal to automate submissions, schedule interviews, reduce time to hire, and strengthen compliance. We've added reporting and dashboards as well: - Operational Dashboards: Displays hiring request amount, candidate status, and offers accepted/declined. - Agency Performance Metrics: Provides insights into agency effectiveness, candidate success rates, and hiring trends. - Candidate Tracking: Monitors candidates who decline offers, ghost in It aims to enhance efficiency and transparency, bringing a clean and easy new user experience.