everis, an NTT DATA Company

A new accounts closure portal to replace a legacy, inefficient and human intervention centric solution. The solution collects and processes the documents required for closing the account and automatically handles the remaining process steps, such as balance verification or updating the client’s information.

A solution that brings together in one place the management of the entire complaint life cycle, reducing inefficiency thru automation and increasing overall customer satisfaction.

A solution to improve the efficiency of the anti-money laundering department in order to reduce the time required to analyze and approve potentially suspicious transactions. It allowed the centralized handling of all documentation.

Everis was challenged to modernize the customer experience of clients purchasing gas as well as to digitalize its service stations. Two applications were developed. The Order2Cash enabled the energy supplier to improve efficiency and increase the number of clients. The Retail Manager helped franchisees better manage their service stations.

Space Management is a tool for managing physical spaces reservations such as workstations, lunch spots or parking slots. In addition it can be used to promote social distancing and possible reduction in the risk of transmission of contagious diseases like COVID-19.