Customer Onboarding
See Technical Details in ForgeSolution Overview
In the digital world, every bank want to onboards their customer in a hassle free manner, and also want to perform regulatory, legal, and credit-related due diligence with identity checks. Customer onboarding solution developed by LTIMindtree is a Omnichannel solution that provides required functions as well as can be easily extended as per your need
Key Features
- Performance and scalability: Cloud enabled SaaS application that can handle any number of online customers.
- Responsive: Omnichannel support, so that customer can access application via web/mobile.
- Extensibility and Integrations: Integration with third party services like Azure cognitive services and capable of handling integration with various systems.
- Automatic data extraction: OCR model used for extrating information from customers documents.
- BPMN: Business Process Technologies usage in approvals.
Key Benefits
Product owner journey: Banks can define unique financial products with approvals.
Customer Journey: Customer can pick the product and onboarded in span of minutes.
User eXperience: Simple and step by step onboarding experience in the form of wizard.
Safety: Potentially dangerous customer will be restricted from onboarding.
Communication: Prompt communication over email