Solution Overview
Traditional roadside assistance is slow, fragmented, and inefficient. Xebia’s solution, DriveResQ, built on the OutSystems low-code platform and integrated with Google Gemini AI, delivers fast, intelligent, and transparent recovery.
Key Features
Instant Mobile Help
- Customers raise requests via app and GPS-enabled track real-time tracking end-to-end.
AI Powered Image Assessment
- Upload photos for instant AI-based analysis of repair needs and cost estimates.
Seamless Technician Dispatch
- Connects customers with the nearest available technician using GPS-enabled allocation.
Complete Transparency
- Live tracking from ticket creation to job completion for peace of mind.
Integrated Payments
- Secure, hassle-free in-app payments once service is delivered.
Smart Admin Controls
- Role-based dashboards for admins to monitor technicians, assign tasks, and track operations.
Offline Mobile Support & Secure Architecture
- Works in low-connectivity zones with RBAC, encrypted storage, and secure APIs.