TAP embarked on a mission to revolutionize efficiency within the Flight Dispatch Office by ending the interruption-based operational model of working. The ultimate goal of Flight Dispatch is to plan and monitor flights. Flight operations officers must ensure that both pilots and air traffic control have an updated flight plan and that the flight plan optimizes efficiency and fuel consumption. This information is included in a briefing package that must stay current - crucial for flight safety. Flight operations officers had to monitor hundreds of messages coming from several different systems - a constant interruption to flight planning activities. With OutSystems, Megasis (a TAP Group company specializing in information systems and technology for the Portuguese flag carrier) built the Flight Dispatch Control Center that offers a 360º view of all flights and notifies dispatchers of the events that require action prioritized by severity and estimated flight departure time. Flight operations officers now focus on important tasks, eliminating interruptions and allowing them to be more efficient in ensuring flights safety.