Humana Builds Covid-19 Test Locator

Bruce Buttles, Digital Channels Director at Humana

When the pandemic hit, Humana's call center was overwhelmed by tasks, utilizing just a spreadsheet to track information. With OutSystems Partner Cloud Development Resources, they transformed that spreadsheet into a full suite of office solutions to help both their customers and reps locate testing sites and information.

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カスタマーエクスペリエンスの向上
Webアプリ/ポータル
OutSystemsを使用した開発
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