Capgemini

Yearly budget and department management and forecast application in reactive web.

At Fluvius it is important for their OutSystems Low Code journey to have a future-proof OutSystems platform completely integrated into the IT landscape. This also means creating reusable components for all projects to ensure standardization of styling, authentication, integration and other functionalities. Platform maintenance is performed to keep the entire OutSystems infrastructure secure and up to date. This includes upgrading LifeTime (CI/CD), all platform servers, and related components such as libraries, plugins, and the Mobile Application Build Service (MABS). Updates apply new features, bug fixes, and security patches while minimizing impact on applications. This process involves meticulous release notes analysis, upgrade planning, and app revalidation after compilation. This routine, proactive maintenance ensures stability, security, and readiness for future development.

The AMR Modem Replacements app is used to track the replacement of modems. The app maintains a centralized list of modems to replace and lets technicians register new modem details after installation. It works offline and automatically syncs when connectivity is restored, ensuring accurate updates. This solution simplifies field operations, guarantees data consistency, and supports reliable synchronization in a wide variety of locations with fluctuating connectivity.

The On Demand Reading (ODR) App allows technicians to request and view real-time voltage data from digital meters during interventions. The solution integrates GIS for asset visualization and uses middleware that supports asynchronous communication via event streaming bus, ensuring reliable data flow. Dashboards support request creation, status tracking, and history, improving troubleshooting efficiency and workflow management.

REACH was designed to help organizations monitor and manage the amount of time spent on various tasks and activities, being an essential tool to optimize time management, enhance productivity, and ensure accurate billing.

The supplier portal is a dedicated platform that enables efficient communication and transaction processing between an organization and its suppliers. This portal streamlines various procurement processes, including purchase orders, invoices, and payments, enhancing operational efficiency and supplier relationship management.

Friendly application to manage tickets support. With supported three different roles: Costumer (register as client), Agent (as support technician) and Admin. Ticket tracking portal built for managed service support. Allows Customers to submit tickets and support staff (agents) to view and work tickets using a common web portal.

Deliver rapid and effective responses to customer resource needs, ensuring the optimal match from a diverse and skilled resource pool.