Regulatory Shutdown & Data Retention System
Solution Overview
A low-code solution developed with OutSystems to support the structured decommissioning of operations in a regulated energy market—ensuring the shutdown of customer and billing systems while maintaining full compliance with long-term data retention regulations.
Key Features
Problems Addressed:
Manual compliance processes during operational shutdown
Risk of new customer intake during transition periods
Fragmented billing and notification systems
Need to preserve sensitive data for regulatory inspection for 10 years
Key Features:
Automated blocking of new customer requests and regulator messaging
Custom billing logic aligned with shutdown milestones
Configurable data export and archival for long-term access
Phase-aware system adjustments to meet strict regulatory deadlines
Developed with OutSystems for agility, reliability, and traceability
Key Benefits
Enables secure, phased system shutdown without service disruption
Automates responses to regulator systems for real-time compliance
Ensures accurate final billing and customer notifications
Preserves sensitive data in a compliant, exportable archive
Reduces operational risk during high-stakes market exit