From B2B & B2C to B2B2C - NextStep2019

Eduardo Romano, Insurance Director at Everis

Knowing your customer is crucial in any sector, but in insurance, due to the reduced number of interactions and product complexity, it is even more critical.
See how an insurance carrier should embrace technology to address the different channels and “actors.” Is the end-customer of an insurance company its only and truly customer? Find out more with Eduardo Romano, Insurance Director at Everis and former CIO of Liberty Seguros.

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