Years of Frustration Eliminated in 11 Weeks
The first application delivered was MiEstafeta™, a web and mobile-friendly application that allows customers and employees to schedule pickups, track shipments, and access other information.
Carlos Cedano Villavicencio, Estafeta's IT strategic project manager, takes up the story. "MiEstafeta was our first experience using agile development methods, and it changed the way we think. Using our previous approach, it would have taken a larger team and six months to pull off. With OutSystems, we built the application in just 11 weeks—and used just three developers and one team lead."
That first project was delivered in partnership with OutSystems professional services. But in the weeks that followed, Estafeta's own developers were trained and certified, and the application development team of eight tech leads and fifteen developers is now self-sufficient.
"Most of our developers have a .NET development background," explains Juan Manuel Monterrubio Portilla, Estafeta's development manager. "We use the OutSystems free guided learning paths to get new developers started. Then I assess them, and we use OutSystems certification exams. Within two to three weeks, they're starting to deliver value, and within a month, they're fully productive members of the development team. This saves a lot of time compared to onboarding traditional developers, where we'd have to spend more time on standards, security, documentation, and DevOps tooling."
In the following five years, Estafeta's development team has delivered all kinds of applications using OutSystems:
- Core systems – include transport management, track and trace, route planning, CRM, and operational dashboards.
- Customer-facing apps – include MiEstafeta, and point of sale—both internet sales, and in-store.
- Mobile apps – including the "SOE" app used by drivers to execute routes, scan packages and prove delivery, and the Estafeta mobile app used by customers.
- Backend services – that integrate with SAP and multiple other systems, making it faster and easier to develop and maintain the customer-facing apps that Estafeta needs.