Jackie Hite

Product Lead, Global Payments

Jackie Hite is a Product Lead specializing in risk and compliance technology at Global Payments, with more than 11 years of experience in the payments industry. She leads product strategy across customer due diligence, screening, and transaction monitoring, with a focus on modernizing complex processes and turning regulatory requirements into practical, scalable solutions. Her current work includes leading platform modernization initiatives and exploring how AI and intelligent orchestration can be applied across the customer lifecycle—not simply because AI is the latest technology trend, but where it can deliver measurable business value. Jackie is passionate about bridging the gap between technology, business strategy, and the people who actually have to use the solutions we build. She brings a pragmatic approach to innovation: start with the problem, understand the value, and then choose the technology.