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user research featured

I Feel So Used: Enterprise Apps and User Research at Mozilla

What do we mean when we say enterprise software is bad? Sure, terrible hacks and technical debt could be weighing the code down. Maybe it’s a nightmare to integrate and administer. But, for most of us, it’s all about the experience of using the software. Just as today agile is pretty much everywhere, it’s now commonplace for consumer-oriented software companies to have at least one user researcher. Mozilla, the organization behind Firefox, has a team dedicated to user research and it’s led by Bill Selman. I asked Bill to tell me about the specifics of what his team works on.
IoT landscape featured

Alchemy of IoT, Part 3: Thing 4 and the IoT Landscape

The thing (4) is, you have to screen the massive amounts of data generated by the IoT through smart analytical services. You need to add layers of machine learning, deep learning. You must enhance it with virtual reality, augmented reality, with artificial intelligence. Otherwise it’ll be just raw data that goes nowhere and leads nowhere.
agile featured

Software is not a Twinkie: Talking Enterprise Apps and Agile with Andy Hunt

At the end of the 1990s, Andy Hunt and his friend Dave Thomas were working as consultants, helping their clients write better software. At each new company, they found familiar problems.

“We’d get to an organization,” Andy told me, “and they’d be making the same mistakes that the last organization was making. We thought, ‘Well, okay, every time we go into a new client, we have to do this sort of song and dance and tell the cute little stories and the anecdotes and do little exercises to get folks up to speed with our way of thinking’. So, we figured we would write a little white paper.”

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The Alchemy of IoT, Part 2: IoT Through the Ages

…and everything you’ll ever need to know to pass your IoT history class.

The Alchemy of IoT, as we defined it in Part I of our Alchemy of IoT series is the true transmutation from a world of visible and connected objects to a Smart and (Almost) Invisible World of Autonomous Interconnected Things.

As Mark Weiser, past Chief Scientist at Xerox PARC (USA), mentioned in his article “The Computer for the 21st Century”: “The most profound technologies are those that disappear. They weave themselves into the fabric of everyday life until they are indistinguishable from it.”

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How to Win Over Every Audience: The 5 Stages of Successful Storytelling

Let me tell you about successful storytelling.

My grandfather used to grab my undivided attention for hours with his amazing stories of when he was younger and the world was a different place.

He was a simple country man with only four years of formal education. But that didn’t stop him from capturing everyone’s attention and bewitching his audience with a rollercoaster of emotions played out through his body and voice.

He was a rock star when it came to telling a story, with his gift of using words to build pictures in our minds that were full of life. A natural born storyteller, people would say.

Nothing could be further from the truth.

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benefits of low-code platforms feature

The Top 7 Benefits of Low-Code Platforms

What do you use to build custom applications? Have you considered the benefits of low-code platforms?

Many organizations find low-code development meets many of their requirements. In traditional app development, programmers write every line of code manually (hand-coding). In contrast, a low-code platform requires very little manual coding, if any. Instead, developers use an intuitive, drag-and-drop editor to create visual models of an app’s business logic, integrations and user interface. If that low-code platform is full-featured, generating, compiling and deploying the necessary code is automatic. (more…)

enterprise software featured

We’re All Victims of Enterprise Software

Enterprise software makes victims of the people it touches.

Perhaps you’re the end-user fighting an arcane interface or a manager wondering what happened to her team’s productivity. It used to be that we’d accept this as a fact of life. Enterprise software is bad; the Earth revolves around the sun; don’t march on Moscow. (more…)

enterprise apps featured

Why Everybody Hates Enterprise Apps

Everybody hates enterprise apps.

Enterprise is an insult. Why? Because it conjures up images of software with the price of an artistic masterpiece and the soul of a clunky, mass-produced mess.

So, describe a piece of software as “enterprise” and, unless you’re a sales rep, you’re most likely mocking it.

It’s understandable. All of us have fought against a user interface that seemed designed to defeat us. Bewildering arrays of configuration options. Inconsistent behavior. Repeated requests for the same data. (more…)

CIO Job Responsibilities 2017: Drive Business Transformation and Innovation

I read a recent analyst report from Forrester which outlined its view on the role that CIOs now fulfill. According to the Forrester report, CIOs are now viewed as the most important senior leaders in driving business transformation and innovation, with many believing them to have more input than a CEO. Forrester highlights the CIOs key role in supporting business change with technology playing a key part in breaking down barriers within an organisation’s structure. These and more comprise the CIO’s job responsibilities in 2017.

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OutSystems Named a Cloud Computing Top Employer by Forbes, Again!

Paulo Rosado, OutSystems CEO, once said, “OutSystems is a unique place to work because of the smart and innovative people who have made it their home.” For the second year in a row, a Forbes report agrees – OutSystems is a top employer.

In the Forbes report of best cloud computing companies to work for in 2017, OutSystems is ranked sixth alongside industry giants Google, Microsoft and Salesforce. This report started with CRN’s coolest cloud computing companies, then looked to Glassdoor for the number of employees who would recommend the company to a friend and the percentage of employees who approve of their CEO. (more…)