Digital Disruption in a Legacy Industry
Global trade has always depended on the port, and since 1847, Inchcape Shipping Services has provided the local knowledge and means to deliver port calls that enable businesses to ship smoothly and trade successfully.
Inchcape combines its worldwide infrastructure with local expertise through its global network of over 240 proprietary offices, across 68 countries and a team of more than 2,900 dedicated professionals. Their unique geographical footprint means they can offer customers a full range of services, delivered safely, and with a consistent commitment to exceptional service and transparency wherever they are in the world.
Their diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and inter-governmental organizations.
Disparate local regulations and environmental standards add considerable risk and complexity for ship operators. “Variations in local legislation, entry requirements, taxes, vendor interactions, charges – they’re all handled slightly differently in every port,” says Andy Ashwell, Group Information Officer, Inchcape Shipping Services. “This can mean a lot of complexity. So, we wanted to standardize the experience we provide for our customers, no matter where they find themselves.”