OutSystems Customer Stories

Get inspired by the companies pushing the boundaries of agentic app development — from Fortune 500 leaders to fast-moving disruptors.
Innovation Awards 2026
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Meet this year's agentic innovators.

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insurance-management-system-vcard
Europa
Versicherer
Kundenerlebnisse
Digitale Transformation
Operative Effizienz
Europa
Versicherer
Kundenerlebnisse
Digitale Transformation
Operative Effizienz
Europa

Liberty Insurance Achieves 274% Policy Growth With Suite of OutSystems Apps

Since 2004, Liberty has used OutSystems to build and maintain "Liberty Connect," an integrated suite of 83 applications that serves its entire distribution network.

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Liberty Insurance Achieves 274% Policy Growth
Liberty SegurosLiberty Insurance Achieves 274% Policy Growth
Liberty Insurance Achieves 274% Policy Growth
zurich logo
cross-platform-digital-experience-vcard
Versicherer
Case Management
Kundenerlebnisse
Mobile Applikationen
Operative Effizienz
Versicherer
Case Management
Kundenerlebnisse
Mobile Applikationen
Operative Effizienz

Zurich Insurance Builds Omnichannel Agent Experience, Increasing New Policy Sales

With OutSystems, Zurich Insurance replaced a legacy system with a new, omnichannel platform for agents. The portal's streamlined functions, design, and features help agents get more done.

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Zurich Builds Omnichannel Agent Experience and Increase Policy Sales
Zurich Insurance Group
Zurich Builds Omnichannel Agent Experience and Increase Policy Sales
medtronic logo
medtronic-improves-patient-care-vcard
Europa
Gesundheitswesen, Pharma und Biotech
Case Management
Operative Effizienz
Europa
Gesundheitswesen, Pharma und Biotech
Case Management
Operative Effizienz
Europa

Medtronic Improves Patient Care with Digital Heart Monitoring Service

Medical device company Medtronic used OutSystems to build a monitoring and triaging system for cardiac patients, saving clinical staff time, and improving patient care.

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Medtronic Improves Patient Care with Digital Heart Monitoring Service
Medtronic
Medtronic Improves Patient Care with Digital Heart Monitoring Service
hermes-card-white-logo
hermes-borderguru-parcel-tracking-vcard
Logistik und Transport
Business Process Management
Field-Service-Optimierung
Mobile Applikationen
Operative Effizienz
Logistik und Transport
Business Process Management
Field-Service-Optimierung
Mobile Applikationen
Operative Effizienz

Hermes’ E-Commerce-Geschäft verfolgt mit OutSystems 20 Millionen Pakete pro Jahr

Dank zweier OutSystems-Apps kann Hermes heute jedes Paket und jeden Truck verfolgen. Das Unternehmen wickelt jährlich 20 Millionen grenzüberschreitende Paketzustellungen ab.

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Hermes’ internationales E-Commerce-Geschäft verfolgt mit OutSystems 20 Mio. Pakete pro Jahr
Hermes BorderGuru
Hermes’ internationales E-Commerce-Geschäft verfolgt mit OutSystems 20 Mio. Pakete pro Jahr
colliers-international-card-white-logo
Nordamerika
Unternehmensdienstleistungen
Case Management
Operative Effizienz
Web-Apps und Portale
Nordamerika
Unternehmensdienstleistungen
Case Management
Operative Effizienz
Web-Apps und Portale
Nordamerika

Colliers Rebuilds its Real Estate Deal Management System with OutSystems

Colliers needed to replace its 20-year-old deal management system. With OutSystems, it launched a new system and gained a new business-led, agile development approach.

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Colliers International Rebuilds its Deal Management System
Colliers
Colliers International Rebuilds its Deal Management System
mercy-ships-card-white-logo
mercy-ships-streamlines-volunteer-recruitment-vcard
Nordamerika
Non-Profit-Organisationen
Operative Effizienz
Web-Apps und Portale
Innovationen am Arbeitsplatz
Nordamerika
Non-Profit-Organisationen
Operative Effizienz
Web-Apps und Portale
Innovationen am Arbeitsplatz
Nordamerika

Mercy Ships Streamlines Volunteer Recruitment with Portal

Mercy Ships used OutSystems to create its digital volunteer recruitment system, providing a great UX for volunteers and a 20% efficiency saving.

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Mercy Ships Streamlines HR Processes and Volunteer Experiences
Mercy Ships
Mercy Ships Streamlines HR Processes and Volunteer Experiences
santander consumer finance logo
santander-consumer-digital-transformation-vcard
Banken und Finanzdienstleister
App-Modernisierung
Kundenerlebnisse
Digitale Transformation
Mobile Applikationen
Banken und Finanzdienstleister
App-Modernisierung
Kundenerlebnisse
Digitale Transformation
Mobile Applikationen

Banco Santander Consumer Portugal Adopts OutSystems as its Digital Transformation Platform

Discover how Santander Consumer Finance replaced 70% of their core IT systems in three years with OutSystems. New-found agility delivers growth and improved Customer Experience for partners and customers.

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Banco Santander Consumer Portugal Adopts the OutSystems Platform
Banco Santander Consumer Portugal
Banco Santander Consumer Portugal Adopts the OutSystems Platform
estafeta-card-white-logo
Logistik und Transport
App-Modernisierung
Business Process Management
Case Management
Kundenerlebnisse
Logistik und Transport
App-Modernisierung
Business Process Management
Case Management
Kundenerlebnisse

Logistics Giant Estafeta Uses Web and Mobile Apps to Deliver Nearly 43 Million Packages Per Year

Learn how Estafeta—Mexico's second-largest logistics company—used OutSystems to deliver 30+ web and mobile applications that "power" logistics processes and customer-facing operations.

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Estafeta Uses Web and Mobile Apps to Deliver Millions of Packages
Estafeta
Estafeta Uses Web and Mobile Apps to Deliver Millions of Packages
edp-modernized-payment-collection-system-v-card
Europa
Energieversorger
Business Process Management
SAP-Erweiterung
Operative Effizienz
Europa
Energieversorger
Business Process Management
SAP-Erweiterung
Operative Effizienz
Europa

EDP Improves Control Over €6 Billion Mission Critical Financial Services Operation by Modernizing Payment Collection System

Energias de Portugal (EDP), the principal shareholder of EDP Renewables North America, wanted to modernize its outdated payments collection software without affecting its financial operations. Using OutSystems, EDP built a brand new core system from scratch adapted to its business needs. The result? More control over the operations, fewer errors, and better customer experience.

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EDP Improves Control Over Financial Services Operation
EDP
EDP Improves Control Over Financial Services Operation
wheels-custom-fleet-management-solutions-vcard
Reisen, Freizeit und Unterhaltung
Business Process Management
Case Management
Operative Effizienz
Innovationen am Arbeitsplatz
Reisen, Freizeit und Unterhaltung
Business Process Management
Case Management
Operative Effizienz
Innovationen am Arbeitsplatz

Going the Extra Mile: Wheels Smooths User Experience with Custom Fleet Management Solutions

Wheels, Inc. uses many systems, process and data to manage corporate vehicle fleets for some of the world’s best-known businesses.

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Wheels Smooths User Experience with Custom Fleet Management Solutions
Wheels
Wheels Smooths User Experience with Custom Fleet Management Solutions
vng-modernize-government-legacy-core-system-vcard
Europa
Öffentlicher Sektor
App-Modernisierung
Operative Effizienz
Europa
Öffentlicher Sektor
App-Modernisierung
Operative Effizienz
Europa

Faced With Changing Legislation Challenges, VNG Changes to OutSystems

Government agency VNG’s legacy core system couldn’t keep up with quick-moving legislation. To keep from falling behind they chose OutSystems to modernize with low-code and transformed their security, business efficiency, and accuracy.

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Faced With Changing Legislation Challenges, VNG Changes to OutSystems
Faced With Changing Legislation Challenges, VNG Changes to OutSystems
via-verde-crm-increases-customer-adoption-vcard
Banken und Finanzdienstleister
Logistik und Transport
Business Process Management
Case Management
SAP-Erweiterung
Banken und Finanzdienstleister
Logistik und Transport
Business Process Management
Case Management
SAP-Erweiterung

Via Verde Creates a Flexible CRM and Increases Customer Adoption by 400%

With demands for its services about to increase by as much as 300 percent, the Portuguese electronic toll collection systems provider Via Verde needed to enhance its online services to deliver better experiences with no drop in responsiveness.

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Via Verde Creates a CRM and Increases Customer Adoption by 400%
Via Verde Creates a CRM and Increases Customer Adoption by 400%
vehicle-logistics-company-escapes-legacy-debt-vcard
Europa
Logistik und Transport
Case Management
Kundenerlebnisse
Operative Effizienz
Europa
Logistik und Transport
Case Management
Kundenerlebnisse
Operative Effizienz
Europa

Leading Vehicle Logistics Company Escapes Legacy Debt With OutSystems To Improve Customer Experience

A leading vehicle logistics company came to OutSystems partner Green Lemon with a significant challenge: build, test, and deploy two customer-facing portals in four weeks.

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Leading Vehicle Logistics Company Escapes Legacy Debt
Leading Vehicle Logistics Company Escapes Legacy Debt
Logistik und Transport
Business Process Management
Digitale Transformation
Operative Effizienz
Innovationen am Arbeitsplatz
Logistik und Transport
Business Process Management
Digitale Transformation
Operative Effizienz
Innovationen am Arbeitsplatz

How OutSystems Powers Airport Operations to Improve the Experience of 55 Million Passengers Each Year

In 2018 more than 55 million passengers traveled through this operator’s ten airports. Operational efficiency, security, and safety are paramount, to get passengers safely and promptly on their way.

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OutSystems Powers Airport Operations to Improve Passenger Experience
OutSystems Powers Airport Operations to Improve Passenger Experience
grupo-marista-healthcare-customer-service-v-card
Latin America
Non-Profit-Organisationen
Kundenerlebnisse
Latin America
Non-Profit-Organisationen
Kundenerlebnisse
Latin America

Grupo Marista Delivers Online Appointments With OutSystems and Achieves Better Customer Service and Fast ROI

A healthcare organization in Brazil used OutSystems to deliver a web portal and mobile app for online scheduling doctor appointments that improved customer service and achieved ROI in eight months.

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Grupo Marista Delivers Online Appointments With OutSystems
Grupo Marista
Grupo Marista Delivers Online Appointments With OutSystems
Europa
Banken und Finanzdienstleister
Business Process Management
Operative Effizienz
Europa
Banken und Finanzdienstleister
Business Process Management
Operative Effizienz
Europa

DNB Bank Modernizes its Bespoke CRM System 70% Faster Without “Ripping and Replacing” Legacy Banking Systems

Corporate bank DNB Bank Polska SA needed to modernize its CRM system, without replacing or disrupting its core banking systems. Working with local OutSystems partner C&F, they delivered their new CRM system in half the time of previous estimates.

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DNB Bank Modernizes its CRM System Without Replacing Legacy Systems
DNB
DNB Bank Modernizes its CRM System Without Replacing Legacy Systems
cordstrap-vital-information-globally-available-vcard
Europa
Fertigung
Business Process Management
Operative Effizienz
Europa
Fertigung
Business Process Management
Operative Effizienz
Europa

Strapped to a Restrictive ERP, Cordstrap Makes Vital Information Globally Available With OutSystems

To match their global business, cargo strap manufacturer Cordstrap needed organizational systems on a worldwide scale. Partnering with Phact, they leveraged OutSystems low-code development to unify their worldwide organization with a user-friendly ERP front-end solution.

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Cordstrap Makes Vital Information Globally Available With OutSystems
Cordstrap
Cordstrap Makes Vital Information Globally Available With OutSystems
american integrity logo
american-integrity-insurance-claims-portal-vcard
Nordamerika
Versicherer
Case Management
Kundenerlebnisse
Operative Effizienz
Nordamerika
Versicherer
Case Management
Kundenerlebnisse
Operative Effizienz
Nordamerika

American Integrity Insurance Launches First Notice of Loss Claims Portal: Reducing Call Volume and Customer Response Time

American Integrity Insurance Group needed to act quickly ahead of the upcoming hurricane season to devise a more responsive way to serve policyholders when disaster strikes.

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American Integrity Insurance Launches Notice of Loss Claims Portal
American Integrity
American Integrity Insurance Launches Notice of Loss Claims Portal
abt-community-care-program-low-code-development-vcard
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Abt Associates Helps Enhance Community Care Program With Low-Code Development

The Australian Nurse Family Partnership Program (ANFPP) is a nurse-led home visiting program that supports women pregnant with Aboriginal and Torres Strait Islander children and their families.

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Abt Associates Uses Low-Code to Enhance Community Care Program
Abt Associates
Abt Associates Uses Low-Code to Enhance Community Care Program
grendene-vcard
Fertigung
Business Process Management
Digitale Transformation
Operative Effizienz
Innovationen am Arbeitsplatz
Fertigung
Business Process Management
Digitale Transformation
Operative Effizienz
Innovationen am Arbeitsplatz

OutSystems Powers Digital Transformation at Largest Manufacturer and Exporter of Brazilian Footwear

With 20,000 employees in 11 factories, Grendene needed a variety of technical solutions at a scale that would test the versatility of any digital transformation platform. Using OutSystems, they built the solutions they needed in half the estimated times and saved upwards of $50,000 in the process.

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Largest Exporter of Brazilian Footwear Powers Digital Transformation
Grendene
Largest Exporter of Brazilian Footwear Powers Digital Transformation
asseco-vcard
Europa
Computer und Technologie
Business Process Management
Case Management
Operative Effizienz
Europa
Computer und Technologie
Business Process Management
Case Management
Operative Effizienz
Europa

Financial Services Technology Consultancy Asseco PST Addresses Sales and Project Management Challenges With OutSystems

Asseco PST’s sales and project management systems were outdated and couldn’t keep up. Using OutSystems, they solved their systems issues with two new apps that have empowered their sales and management teams to get on top of their work-flow and increase business growth.

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Asseco PST Addresses Sales and Project Management Challenges
Asseco
Asseco PST Addresses Sales and Project Management Challenges