Customer demands and experience in the 2020s
Available Now • On-Demand
Organisations have become distributed enterprises, with the workforce focused on outcomes not hours, spending more time with the customer and less time at headquarters. As a result CIOs will be deploying new application estates and ensuring the new culture works for both the organisation and its customers. There are challenges to productivity and business culture, as well as opportunities to deliver new innovative services
This discussion will explore:
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