New Normal

Organisations have become distributed enterprises, with the workforce focused on outcomes not hours, spending more time with the customer and less time at headquarters. As a result CIOs will be deploying new application estates and ensuring the new culture works for both the organisation and its customers. There are challenges to productivity and business culture, as well as opportunities to deliver new innovative services

This discussion will explore:

• How the technology estate needs to reflect and be adaptable to the distributed enterprise
• Agility and responding to customer and employee behaviour
• Creating a culture that succeeds in the new normal
• Creating an organisation that has an outcomes focus on not presenteeism

Speakers