Marco Navega, Head of Applications and Digital Transformation at Zurich Portugal
Marco Navega, Head of Applications and Digital Transformation at Zurich Portugal, describes how Zurich has transformed its agents' and brokers' digital experience. The insurer's new web and mobile applications provide a competitive differentiator for Zurich.
Quote approvals that used to take days now just take minutes.
"Having a market-leading digital-offer helps Zurich recruit more distribution partners," says Navega. "We've doubled our monthly policy sales."
Zurich got to market fast. The first version of its new digital distribution framework went live in just four months and has been incrementally improved every month ever since.