Innovation Award Winners 2021


Customer Experience Transformation

Demonstration of creating amazing digital experiences with modern digital products, services and frictionless customer and partner experiences across touchpoints to differentiate from competitors, increase revenue, improve NPS and customer retention and decrease customer acquisition costs.

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EMEA Winner


CredAbility developed its financial well-being app in five months. It chose OutSystems to guarantee long-term agility and a great user experience.

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Americas Winner

Loudoun County Public Schools

With OutSystems, Loudoun County Public Schools can escape its legacy of 35 hard-to-maintain web apps and empower its developers to deliver exceptional customer experiences.

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APAC Winner


Fintech disruptor MarCoPay launched its dual currency eWallet mobile app faster with OutSystems, to provide a brilliant CX to the maritime industry.

Delivery Partner TESI

IT Modernization

These organizations have modernized and re-envisioned their existing applications and systems in order to reduce the complexity of the IT landscape, increase IT agility, reduce maintenance costs and replace COTS licensing.

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EMEA Winner


PLANgroep partnered with IG&H to deliver “Flow,” a new cloud-based core system that enables PLANgroep’s debt counselors to help more people.

Delivery Partner IG&H
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Americas Winner


Logistics giant Estafeta adopted OutSystems in 2015. Its dozens of web and mobile OutSystems applications power over 80 million deliveries per year.

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APAC Winner

Sarawak Energy Berhad

Sarawak Energy’s developers delivered 16 apps in 16 weeks during 2021, retiring Lotus Notes, improving customer experiences, and improving mobility.


Digital Transformation

These organizations have fully transformed their business with applications, portals, or systems that eliminate paper-based or manual processes, breakdown silos, and offer user-friendly front-ends that integrate with core systems.

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EMEA Winner

Crown Agents Bank

In partnership with Deloitte, Crown Agents Bank delivered three portals in six months, creating a capacity for scalable growth and improved CX.

Delivery Partner Deloitte UK
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Americas Winner


Ricoh’s Intelligent Business Platform (IBP) transforms disparate data into actionable insights and efficient workflows.

Delivery Partner Do iT Lean
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APAC Winner


Edelweiss worked with Do iT Lean to launch a digital lending platform that automates creditworthiness checks and cuts processing costs by two-thirds.

Delivery Partner Do iT Lean

Product Innovation

These organizations have shown how using OutSystems enabled the speedy delivery of a product, whether it was to market or to internal users.

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EMEA Winner


In just four months, working with Deloitte, VÍS delivered Ökuvísir, a first-of-its-kind telematic mobile app for its car insurance customers.

Delivery Partner Deloitte
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Americas Winner

Clark University

Clark University's "MI Peace" behavioral health app provides guidance and self-help for young people plus access to mental health professionals.

Delivery Partner Do iT Lean

Field Services

Delivery of innovative, highly intuitive, multi-channel applications that delight both customers and field technicians, resulting in greater productivity, safety, and customer satisfaction.

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EMEA Winner

Liberty Seguros

Liberty delivered a claims portal that provides 10,000 experts and 400 claims handlers with a seamless, end-to-end claims process. Live in six months.

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Americas Winner


HORNE’s construction inspection mobile app, “Canopy Inspect," enables inspectors to spend more time in the field, meaning faster recovery projects.

Delivery Partner C2S Consulting
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APAC Winner


BundyPlus modernized its workforce tracking software product and launched mobile apps and facial recognition features that connect remote workers.


Complex Operations

Showcasing customers that have streamlined complex business operations and simplified data aggregation to increase efficiency and reduce costs.

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EMEA Winner


Falcker is revolutionizing industrial asset inspection in the oil and gas industry with an inspection and maintenance platform built on OutSystems.

Delivery Partner Symbioo
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Americas Winner

Takeda Pharmaceuticals

Takeda rebuilt its outsourced compound synthesis solution in four months improving, collaboration, efficiency, transparency, and compliance.

Delivery Partner Do iT Lean
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APAC Winner

The Arnott’s Group

Arnott's Group rebuilt three crucial supply chain applications in less than six months, achieving exceptional adoption and minimal disruption.


Employee Experience

Delivery of employee-facing applications that are intuitive to use, bring together data from multiple systems, and enable digital business processes with the objective of making HR and employees’ lives easier while increasing employee engagement, productivity and retention.

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EMEA Winner


Sage's 'MyWorkSpace' app enables colleagues to book desks and meeting rooms—helping Sage colleagues return to the office safely.

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Americas Winner

International SOS

The Assistance app from International SOS makes travel safer for millions of people thanks to its personalized real-time alerts and communications.

Delivery Partner Noesis
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APAC Winner


Telkomsel, Indonesia’s largest wireless carrier with over 169 million customers, cut development time from two years to four months with OutSystems.