A pivotal shift is underway: agentic AI is here, and it’s full of opportunity. Enterprises that embrace it stand to secure a significant competitive advantage and build upon their AI success. In fact, 74% of organizations report that AI is already increasing productivity and improving their organization’s overall performance. Just imagine how much more impact agentic systems that augment human expertise and deliver true end-to-end automation could have. With 93% reporting they are already developing—or plan to develop—their own custom agents, it’s clear organizations are eager to tap into the limitless potential of agentic AI.

Going from pilot to full-scale enterprise production isn’t easy, though. Bringing these agentic systems to life requires specialized resources and can introduce new risks. To make matters worse, the market is saturated with thousands of AI tools that promise impact, but few actually deliver, leading to increased fragmentation and sprawl. It’s no wonder 90% of organizations report that their core agentic use cases remain in pilot mode.

If you’re stuck in a proof-of-concept rut, it’s time to meet the game-changing solution you’ve been waiting for. OutSystems Agent Workbench empowers you to create custom agents that streamline operations, elevate experiences, and grow revenue, all on the AI development platform made for enterprise innovation. And you can do it faster, easier, and more securely than you ever thought possible.

Before diving into more detail on Agent Workbench, let's review what agentic AI is, how it differs from generative AI, and the benefits of a unified platform approach.