How Logistics Giant Estafeta Survived and Then Thrived Through the COVID Crisis12 min
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Why Estafeta chose OutSystems:
- Enable continuous delivery
Continuous Agility Delivered
Now Estafeta has a CRM system that it can rapidly update at the speed its market demands. Benefits include:
- A significantly improved UX/UI that has made it much faster to get new employees up-to-speed.
- Task automation that makes it faster for users to perform routine tasks and reduces errors. For example, setting up a new customer is now 90% faster.
- Elimination of error-prone spreadsheets used for "configure, price, quote." The new OutSystems CRM makes it much faster and easier to produce accurate, standardized sales quotes, that are automatically turned into professionally designed PDFs and emailed to customers. What used to take 25 minutes can now be done in one minute—a 96% saving enjoyed by over 1,700 sales reps.
- Estafeta has seen a six-fold increase in CRM user-adoption and significantly improved productivity.