From Legacy to Leading-Edge: KeyBank’s 9-Month Digital Overhaul

Accelerate Innovation Without Disrupting Core Systems

How do you innovate at the speed of the market without disrupting the core systems that have powered your business for decades? In this on-demand session, join KeyBank's Michael Reynolds and OutSystems’ Jean-Baptiste for a conversation on how a two-hundred-year-old institution transformed legacy challenges into a strategic advantage.

Seeking a high-quality digital, frictionless, and personalized experience for their account origination onboarding process, the Wealth Management division at KeyBank utilized OutSystems to stand up a new platform and launch Account Central, a transformative origination application, in less than 9 months. This project replaced a decade-old process and rolled out a streamlined digital experience to clients and over 500 employees in the Wealth Management division with zero critical defects.

What You Will Learn:

• Time-to-market: Learn how KeyBank stood up a brand-new platform and launched a mission-critical application in 9 months.
• Hyperautomation Strategy: See how the bank achieved a 50-75% reduction in client onboarding time.
• The "Path to Yes": Discover how to transform IT from a "culture of no" to a mindset of saying yes to innovation opportunities by empowering existing teams to build 10x faster with the same team.
• Future-Proof Governance: Understand how a trusted AI development platform provides the security and guardrails needed to keep your core systems evolving while adding new capabilities.

Speakers