One Mobile App to Rule Them All
Rather than replacing old applications on a one-to-one basis, the supermarket merged nine existing applications into one. The app required integration with an ERP system which the supermarket was keen not to add customizations to. This placed great importance on the integration and user experience design strengths of OutSystems.
The company engaged an OutSystems partner to lead development, working as an integrated part of the company’s IT team. With eight developers and a UX designer, the team developed the new system using Oracle PL/SQL for the backend and OutSystems for the front end. The app was deployed to a wide variety of handheld devices, including the Zebra TC51, Android devices, and iPads.
A critical success factor for this project was the continuous involvement of store employees, from initial design workshops to daily and weekly demonstration and feedback sessions. The product owner had started her career as a checkout and shopfloor worker—which illustrates the business-led nature of this project.