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OutSystems Research Program

Terms and Conditions

This program is entitled OutSystems' Research Program, a Program carried out by OutSystems, as duly identified here (hereinafter referred to as "OutSystems").

1º

To whom is the Research Program addressed?

The products we develop at OutSystems are built with our users in mind, and we can only do that by giving them a voice.

The Research Program allows you and other users to share your thoughts, participate in research activities, and contribute to better product decisions.

  • This Program is aimed at anyone over 18 to help us ensure our products are as valuable and accessible as possible (hereinafter "participants" or "audience"). You don't need any software development experience (or even technology, for that matter).
  • The direct family members of employees or the employees of OutSystems themselves, as well as OutSystems out contractors, or all those who are objectively in a position to tamper with the course of the Program illegitimately, will not be admitted to this Program.
  • Any participant who acts in bad faith and participates in the Program using false information, thus impairing the regulation of the Program, if identified, will be automatically excluded and banned from further registration in the Program.
  • Any and all illicit action to obtain any competitive advantage in the course of this Program will be considered fraudulent, and OutSystems reserves the right to disqualify any participant whose actions fall under this article.
  • OutSystems reserves the right to reject any applications for any reason in its sole discretion, including, without limitation, applications that are incomplete, incomprehensible, damaged, otherwise irregular, illegal, indecent, racist, defamatory, or harmful in any other way.

2º

How does the Research Program work?

OutSystems' Research Program was designed to help OutSystems shape its products with the needs and struggles of its users in mind.

By participating in OutSystems' research activities, you'll be helping us build a better product and improve the overall experience of OutSystems.

Through online surveys, one-on-one interviews, hands-on sessions, and user testing, you’ll get early access to new features, capabilities, and/or enhancements within OutSystems' products. You can provide valuable feedback to OutSystems for its product roadmap.

In return for your valuable input, you’ll receive a small thank-you gift from OutSystems right after each research activity, as described in clause 4 below.

  • The first step to participate in the Research Program is to Sign up and select the type of research activities you wish to join in – you can choose to be invited for interviews, sessions to try the product and its new features, workshops, and/or surveys, and other activities which OutSystems may introduce in the future (hereinafter "Activities").
  • You will also be asked to describe your relationship with OutSystems and technology. Finally, you will be asked to provide us with your curricular data and academic background, employment status, current job/role title, and years of working experience. These data help OutSystems direct you to the most suitable research activities and allow us to categorize you as a research participant.
  • Once you fill in all the information requested by the Sign-up page, you will be directed to an identification form, where we will collect your first and last name and email address. These data are essential to invite you to participate in research activities.
  • By applying to the Research Program, you agree to the possibility of being further contacted by OutSystems to participate in the Activities described above.
  • Please note that your participation in the Research Program’s interviews, workshops, and sessions to try the product and its new features is voluntary and will be recorded by OutSystems through a video call or other recording methods.
  • When participating in the Activities, you must always have your camera turned on and your facial expressions must be visible.
  • Occasionally, OutSystems may invite you to participate in in-person activities, which will be duly identified in each invite.
  • In case you decide to engage in a specific activity from the research program, you acknowledge your data will be collected and used by OutSystems for research purposes. Namely, OutSystems will use your inputs, feedback, and reactions to the experiences we introduce you to in the activities you decide to engage in to improve OutSystems' products and services.

3º

Baseline Rules

  • OutSystems reserves the right to record, store, and further analyze the recording through which your participation in the Research Program is documented.
  • You will often be asked to complete a question before entering an Activity - this helps us ensure that entries received are from eligible participants in this Program and not from computer-generated programs.
  • You warrant that all creative materials and other intellectual property that you may disclose in connection with your participation in this Program do not infringe on the copyright of third parties nor contain any elements or data belonging to third parties whose consent has not been collected before participating in this Program. OutSystems will not, to the greatest extent permissible, be held accountable for participations that do not comply with the terms described herein.
  • You authorize OutSystems to use the creative materials and other intellectual property you submit in the scope of this program. In particular, you authorize OutSystems to use, publicize, and edit such materials, free of charge, for 100 years, on an exclusive, sub-licensable basis, for commercial and non-commercial purposes worldwide.

4º

Prize Description

  • Each participant who engages in an OutSystems' Research Program Activity will receive an e-voucher, which may vary in value depending on the length of the involved Activity and on how unique and appropriate your profile is to OutSystems' needs in each case.
  • Before engaging in the specific activities, you will always be informed of the return value of each Activity in the communication you receive with all the details of each Activity.
  • Includes:
    -E-Voucher up to 75 $ USD.
  • Excludes:
    -Personal expenses, extra consumables, insurance of any nature or form, and anything not adequately identified in the "includes" section above.
  • You have 15 days to redeem the prize. The expiration of the voucher will depend on the type of voucher chosen, in each case, by you.
  • The prize of this Program is personal and non-transferable and may not be exchanged for any other, nor redeemable for cash or bank check, or subject to any change or compensation at your request.
  • You will receive their voucher via email.
  • You may only earn one voucher within each 90 days.
  • You acknowledge and agree that each voucher awarded is not subject to legal warranty from the issuer of that voucher or from OutSystems.

5º

Protection of personal data

  • OutSystems adopts best practices for the security and protection of personal data in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27 on the protection of natural persons concerning the processing of personal data and on the free movement of such data, as well as national legislation in force ("Data Protection Legislation").
  • OutSystems acts as the controller of all participants' data.
  • The collection and processing of personal data is based on the performance of this contract in the context of the participant's voluntary and free participation in the Research Program and serves to improve OutSystems' products and services.
  • The personal data described in clause 2 of this Agreement is necessary for participating in the Program and will be processed and stored electronically. In addition to the data described in clause 2, depending on the Activities engaged explicitly by the user, different categories of data may be collected; namely, OutSystems may process the following categories of participants' personal data: academic data, IT data (such as OutSystems licenses and system access profile), professional data, profile data, identification data (such as image), personal preferences and improvement suggestions about the presented products and services.
  • OutSystems assures that the processing of personal data shall be carried out to the extent necessary for the pursuit of the purposes described herein. Data collected under your participation in any Activity will be deleted within 5 years after collecting your inputs. Furthermore, the remaining data, requested upon Sign-up, as described in Clause 2, will be deleted whenever you ask for such deletion and, in any case, within 5 years if we receive no instructions from you.
  • OutSystems thus undertakes the commitment to ensure the security and protection of personal data, having adopted the appropriate technical and organizational measures necessary for that purpose, such as (1) multi-factor authentication for accessing any personal data collected in the course of the Program and (2) restricted access only provided to a limited number of OutSystems personnel, during a limited period, based on the need to know principle.
  • About the information that is collected and/or processed by OutSystems in the context of the Research Program, you may exercise the following rights:
    • Right of access: You may request OutSystems to confirm if your information is processed.
    • Right of rectification: If our information about you is incorrect, you may request OutSystems to rectify your information.
    • Right to erasure: You may request OutSystems to erase your information, for instance, if the data is unlawfully processed.
    • Right to restrict processing: You may request OutSystems to restrict the processing of your information if (i) the information is inaccurate, (ii) the processing is unlawful, (iii) you need us to retain the information after the retention period for a legal claim, or (iv) you have objected to the processing, and a verification of our legitimate interests is pending.
    • Right to data portability: You may request OutSystems to provide you with an electronic file of your information or to transfer your personal data to a third party if such is technically feasible.
    • Right to lodge a complaint: Ultimately, you may lodge a complaint with a supervisory authority.

      To exercise any of these rights, you must contact OutSystems through the following email dpo@outsystems.com

    • Requests will be handled with special care so that the effectiveness of the data subject's rights can be assured. Proof of identity may be requested to ensure that personal data is only shared with the data subject.
    • Within the scope of this Program, OutSystems may rely on processors for the processing activities described herein, who shall act on behalf of and in accordance with the instructions provided by OutSystems in line with the Data Protection Legislation and in a commitment to take the necessary technical and organizational measures to protect personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access and against all other unlawful forms of processing. In any case, OutSystems remains the controller of such processing of personal data.
    • Where necessary for the fulfillment of the purposes associated with the management of this Program, personal data may be transferred outside the European Union, and OutSystems undertakes to ensure that international transfers comply with the terms and conditions permitted by Data Protection Legislation, namely, by relying on standard contractual clauses.
    • You agree to keep all information regarding the Research Program Activities confidential and undertake not to use, disseminate, or in any way disclose any information regarding each Activity for any purpose with any third party.

6º

General Provisions

  • If, during the period of this Program, any illegal or fraudulent activity or any fact outside the control of OutSystems affecting the proper functioning of the Program occurs, OutSystems reserves the right to alter, shorten, delay, prolong, or cancel the Program. In these circumstances, you will not be entitled to compensation or explanation.
  • Any fraudulent activity or failure to comply with the rules of the Program may result in the total exclusion of any Participant from this Program. OutSystems reserves the right to take legal action against non-compliance with this regulation.
  • Participation in this Program implies full knowledge and acceptance of these terms and conditions by any Participant. OutSystems reserves the right to refuse the participation of any Participant who fails to comply with them.
  • To the greatest extent possible, OutSystems may not be held responsible for incidents that occur under the use of the prize by the participant.
  • For technological or non-technological reasons beyond the control of OutSystems, due to force majeure, the service may be unavailable for short periods. In such cases, to the greatest extent legally possible, OutSystems will not be liable for any damages or losses arising from your registration or participation.
  • Any unauthorized attempt to hack into the computer or communications systems supporting the Program will be considered illegal and reported to the appropriate authorities qualified for this purpose.
  • Any doubts, divergences, or situations not foreseen in this regulation will be judged and decided by the Courts of Lisbon.
  • If you have any concerns regarding any of our Programs, you may contact OutSystems at researchprogram@outsystems.com.
  • Even if one or more provisions of this Regulation are deemed illegal, invalid, null, void, or unenforceable, the remaining provisions not affected by the defect in question shall continue in full force and effect.
  • Nothing in these terms restricts the statutory rights that you may have in the event they are deemed consumers to apply specific legislation in force in the Portuguese legal system.
  • The present Regulations shall be governed by the laws in force in Portugal.
  • OutSystems reserves the right to change the end date of the program, as many times as deemed necessary, in OutSystems’ sole discretion, for any reason, without the requirement of prior notice.