Able It

MIKE (Maintenance Intelligence and Knowledge Engine) is an AI-powered maintenance support solution developed in collaboration with Colep Packaging. Built on a robust industrial knowledge base, MIKE enables faster and more effective resolution of machine-related incidents through intelligent analysis and conversational interaction. By combining artificial intelligence, structured maintenance knowledge, and seamless integration with operational systems, MIKE enhances equipment reliability, reduces downtime, and supports maintenance teams in making informed decisions. This solution demonstrates how OutSystems can deliver scalable, high-impact digital innovations in industrial environments.

AIDA (Artificial Intelligence Digital Assistant) is an AI-powered IT support solution developed for ADIRA to streamline internal service operations and enhance employee experience. By combining intelligent automation with human-assisted support, AIDA provides a conversational interface to support users with everyday IT requests. When issues require human intervention, AIDA automatically generates structured support tickets and routes them to the technical team, ensuring continuity of service. Integrated with a centralised knowledge base and management dashboards, the solution supports operational visibility, scalability, and efficient resource management. AIDA demonstrates how OutSystems can be leveraged to deliver intelligent and flexible digital workplace solutions.

Sogrape, a family-owned global leader in the wine industry, is renowned for its high-quality wines, innovation, sustainability, and rich heritage. To enhance brand promotion and create unique experiences, Sogrape developed a customizable mobile application tailored to showcase its diverse portfolio at events. The app aligns with each brand’s visual identity, adapting themes, colors, and graphics to specific contexts and enabling the promotion of one or multiple brands per event. It offers users an immersive experience through interactive games and quizzes, testing wine knowledge while exploring brand stories and curiosities. Rewards such as discounts or gifts add value to user engagement. Additionally, the app features a detailed list of Sogrape’s points of sale, organized by country, providing addresses, contact details, and operating hours. This innovative solution reflects Sogrape's dedication to excellence and meaningful connections with its customers.

Sogrape, a leading family-owned wine company with a global presence, is committed to crafting exceptional wines and fostering meaningful connections. Recognizing the need to modernize and streamline its direct-to-consumer sales process—particularly for promoting Christmas hampers and other special offers—Sogrape embarked on developing a modern, intuitive portal to enhance communication and operational efficiency. The primary objective of this project was to deliver a fully functional solution in time for the Christmas campaign. The solution encompasses a comprehensive set of features: a gallery showcasing products and special packs, a user-friendly shopping cart and checkout process, email-enabled order handling, and robust back-office management tools for products, packages, and order processing. By digitalizing this sales process, Sogrape ensures a seamless and engaging experience for end-users, strengthens internal management capabilities, and aligns with its innovative approach to