I2B Technologies

Customer Account Management Web Application: - Edit and view information, - View, edit, and assign service information - Manage service locations - Manage billing methods - View payment dates - Review service interruptions

Migration of a legacy system for the internal management of the company's various client branches. - View and edit branches/locations - View accounts associated with branches/locations - View contact lists for branches/locations - Manage account notifications

Estafeta Mexicana aims to optimize the management and control of its National Custody (Resguardo Nacional) area, which is responsible for the temporary storage and safeguarding of parcels. Today, the processes for receiving, registering, slotting/locating, reconciliation, and dispatching shipments require greater digitalization and efficiency to ensure end-to-end traceability and prevent incidents or location inconsistencies. The project proposes building an application that enables Estafeta to: -Register custody records and shipments, ensuring traceability from inbound intake through final dispatch. - Visualize and manage shipment status through validated workflows and role-based access. -Optimize rack space allocation by considering package dimensions and rack types. -Track days-in-custody to improve space utilization and prevent backlog. -Reduce errors and duplicates through automated validations and real-time notifications.

Gasco has been investing in the digitalization and optimization of its processes through its Gas+ platform, which includes a web application and a mobile app developed in OutSystems. This platform enables the management of orders, customers, and strategic partners, integrating with internal systems such as Salesforce to ensure an efficient and traceable operation. As part of its efforts to improve the user experience and optimize internal processes, Gasco has identified a number of areas that require further evolution—from adjustments to order management to enhancements in data synchronization and platform security. These needs have emerged as a result of the platform’s day-to-day use and feedback from the different stakeholders involved, such as customers, partners, and internal operators.