Link Development

A customer focused, user friendly and ready-made eServices digitization platform based on the best in-place low-code technology to provide the easiest and most efficient way to automate end-customers’ services embracing standardized business processes, efficient service fulfillment and an easy to use customer portal.

A digital healthcare platform that automates the business ecosystem of public & private healthcare providers to avail personalized, proactive & engaging healthcare experiences for patients, and other stakeholders; online, on mobile, on social & by phone. The platform centralizes, unifies and modernizes the services, operations and flow of patients’ data.

First Abu Dhabi Bank (FAB), a prominent Middle Eastern financial institution, collaborated with Link Development, a leading low-code development specialist, to enhance its consumer banking digital experience and streamline lending. FAB faced challenges like time-to-market pressure, onboarding complexity, and lack of agility. Link Development implemented a comprehensive low-code solution, integrating the OutSystems platform. This included a custom digital onboarding and lending application, facilitating seamless KYC verification and application submission. The agile development approach, scalability, and integrations with internal systems resulted in accelerated time-to-market, improved customer experience, operational efficiency, and regulatory compliance. FAB's transformation, powered by Link Development and OutSystems, positions it as a leader in digitizing banking processes in Egypt.

Link Development successfully delivered a highly effective and well-engineered eServices Platform on the outsystems Low Code Platform, enabling MOE to offer over 70 eServices. The platform increased employee efficiency, improved visibility on business activities, enhanced workflows and communication & reduced costs, while retaining customers & saving time.

Link Development provided SEHA with a "Patient Portal" that provides patients with secured access to their personal healthcare information, insurance coverage, and lab results. View to doctors' directory & ability to schedule an appointment. Out-of-the-box integration with Cerner to view personal records and wearable devices to track patient health.

Link Development provided MOHAP with its flagship solution, "Patient Portal," that reshaped its healthcare delivery & created exceptional patient experiences. MOHAP used OutSystems low-code development platform on web/mobile to digitalize the operations of 12 hospitals with more than 2,640 beds & successfully serve over 5 million inpatients & outpatients.