Team Resilience

Our customer needed to manage documents received from multiple sources. The primary goal of the project was to implement a centralized, scalable document management system along with a front-end application offering a wide range of document-related features. Leveraging OutSystems, Azure Blob Storage, and Azure AI services, we built a document management application that enables users across multiple departments to search, upload, download, split and request documents. Additionally, the solution validates documents provided by business partners against accurate information retrieved from the ERP system.

Following the successful go-live of the ODC rebuilt DairyPlan app in July, the second project phase went live at end of October 2025. This phase enables OptiMatch - a trade-driven, algorithm-powered solution built in AIMMS - to feed its suggested planning directly into DairyPlan, helping planners make faster and smarter decisions as the business continues to grow in scale and complexity. This release marks the first OptiMatch MVP, now live for one specific product type, Skimmed Milk Powder, across two selected customer's hubs: Europe and the Americas. Built on OutSystems, DairyPlan has been designed and implemented to scale seamlessly as new product types and hubs are added in future OptiMatch rollouts.

The project aimed to streamline the export shipment process by automating manual tasks and introducing a clear, structured workflow. Key objectives included: - Visual Process Mapping: providing transparency on shipment progress. - Rule-Based Workflow: applying business rules based on customer, contract, and route variables. - Automated Communication: managing email interactions and feedback loops with external parties. - Document Handling: generating and tracking shipment documents via the existing OutSystems Document Management solution. - ERP Integration: executing transactions and storing shipment data. By leveraging OutSystems Business Process Technology and a user-friendly front end, the solution improved efficiency, ensured process consistency, and established a scalable foundation for export operations across regions.

Our customer urgently needed to rebuild their live Dairy Plan solution - a business critical application supporting day-to-day operations - following the bankruptcy of their original implementation partner. The rebuild was initiated to ensure continuity, scalability, and maintainability of the solution. Dairy Plan supports planning of purchase orders, sales orders, and inventory through a visual "playing field" that allows users to allocate inventory by dragging purchase and sales orders into the planning area. Customer priorities: - Reproducing the current app’s functionality and familiar layout to ensure a smooth user transition, while introducing usability improvements where beneficial. - Leveraging this rebuild as the first adoption of OutSystems Developer Cloud (ODC), setting the foundation for future ODC-based application. This project not only ensures continuity of critical business operations but also establishes the foundation for future innovation on ODC.