OutSystems.AI
for Applications
Adding AI to apps to transform your customer experience or deliver workplace innovation is simple and fast with OutSystems.AI for applications.
Bringing the Power of AI to Your Apps
According to Aberdeen and IBM, companies that develop applications with AI components are 33% more likely to increase customer satisfaction, 3x more likely to get new customers, and 2.5x more likely to keep customers. With visual development and pre-built AI components, the OutSystems modern application platform makes it easy to add AI to your apps.
Multidimensional Chatbots
Language and Sentiment Analysis
Document Processing
Custom AI Models

Build Chatbots With Personalized Experiences Across Chat and Voice Platforms
Weave first-class conversational engagement into web and mobile experiences.
With the OutSystems.AI Chatbot, you can:
- Build a Q&A chatbot in minutes that acts as the first line of support, reduces support tickets, and increases customer engagement and satisfaction.
- Customize your chatbot responses, integrating and reusing your logic to give truly personalized answers for each user.
- Easily integrate other AI components into your chatbots, such as language analysis and understanding, to automate processes and evolve chatbot intelligence.
Determine Customer Attitudes with NLP and Sentiment Analysis
Add natural language processing (NLP) and sentiment analysis to your apps and systems and get a better sense of how your customers are feeling. OutSystems makes it easy for your apps to:
- Triage cases based on feedback identified as negative by a chatbot in a chat. Automatically analyze customer satisfaction or ad-hoc chatbot surveys and share results in dashboards.
- Actively monitor a social media stream to identify sentiment around your company or new product launch. Use trending keywords to react and adapt your strategy on the fly.


Extract Valuable Information Fast with Document Processor
Add capabilities to extract text, key/value pairs, and tables from documents, forms, and receipts without manual labeling or intensive coding. Document Processor is perfect for:
- Mortgage processing: Extract, capture, and qualify data from thousands of documents to reduce mortgage processing from days to hours.
- A 360-degree view of customers: Identify and classify important account-related documents to inform your customer strategy and experience.
- Analyzing forms: Transform forms into usable data quickly and cost-effectively, so you can accelerate time-to-insight significantly.
How will you redefine your business as usual?
Learn what our AI components can do for you in this article.

Reach Out With Connectors
Choose from a wide range of connectors to popular cognitive services from Microsoft, Google, AWS, and IBM in the OutSystems Forge, a repository of reusable, open code modules, connectors, and UI components that help speed up app delivery time.