
Architecture Assessment And Benchmarking
Assessment of current enterprise architecture and benchmark the use of OutSystems Platform for a broader adoption in order to support the board of director decision.
NTT DATA, part of the NTT Group, is an innovative global IT and business services company headquartered in Tokyo. The company helps clients in their transformation process through consulting, industry solutions, business process services, digital and IT modernization and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. The company demonstrates its commitment to the long-term success of its customers by combining global reach with local focus to work with them in more than 50 countries around the world. nttdata.com
Assessment of current enterprise architecture and benchmark the use of OutSystems Platform for a broader adoption in order to support the board of director decision.
Customer involvement in complaints management; Clearer information. Real time" information for the customer; Faster interactions with the customer; Reduction of contacts for the Call Centre; The interconnection of various circuits allowing more agility in receiving information that reaches the company and the customer.
Online simulator for Life insurance and oncology industry products
- Client sought to drive retention and incentivize customers to utilize its network for services, accessories, and future purchases - Developed a UI to view and maintain the rewards program’s opt-in and -out data; Integrated user and admin profiles with different auth levels - Delivered in 8 weeks with fewer consultants and features added every 2 weeks